GRUPO REAL TURISMO, SA de CV (CAMINO REAL HOTELS, HOTELS CAMINO REAL, QUINTA REAL, REAL INN, CIRCULO REAL, CLUB QUINTA REAL AND CLUB MASTER REAL INN) hereinafter the Manager with address at Mariano Escobedo No. 700 Col. Anzures, Mexico DF C.P. 11590, is responsible for the treatment of your personal data and the information that is collected from the owners, which is treated strictly confidentially in terms of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and guidelines of the Privacy Notice.
PERSONAL INFORMATION
The personal data collected is the following, for which the owner is responsible for the veracity of the same.
SENSITIVE DATA
The Responsible will collect and process certain sensitive data. Sensitive personal data will be those that can reveal aspects such as racial or ethnic origin, present or future health status, genetic information, religious, philosophical and moral beliefs, political opinions and sexual preference. The Responsible undertakes that sensitive personal data will be treated with strict security and confidentiality.
As a result of the COVID-19 pandemic and the health emergency that Mexico is going through, data regarding their health status will be collected with the sole purpose of achieving their health protection and that of the rest of the people who are in the hotel; This information will be protected for the time necessary to fulfill the aforementioned purpose, in accordance with the provisions of article 10 sections V and VI of the Federal Law on Protection of Personal Data Held by Individuals.
PURPOSE OF THE PROCESSING OF PERSONAL DATA
The Personal Data will be used to:
a) Necessary purposes
b) Ancillary purposes
In the event that the owners do not want their personal data to be processed for the purposes set out in the "Accessory Purposes" section, they will have a period of 5 (five) days to express their refusal by sending an email to the following address: [email protected]
TRANSFER
The Responsible may transfer the personal data in his possession to national or foreign third parties that require to know the data for the purposes indicated above, as well as to companies belonging to the same corporate group. Likewise, you can transfer personal data to third parties subcontracted or related to the provision of services, for marketing purposes or market research.
Among the transfers that the Responsible will carry out, the transfer of personal data to NEORED, S.A. is included. de C.V., provider of mass mailing services for newsletters via email.
LIMITATION OF USE AND DISCLOSURE OF PERSONAL DATA
To limit the use of your personal data, please send an email to [email protected] or written notification to Mariano Escobedo No. 700 Col. Anzures México D.F. 11590 addressed to the Department of Personal Data in which the desired limitation to the use of your data is indicated.
MEANS TO EXERCISE ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION)
To have access to the personal data that the Responsible has, as well as to rectify them if they are inaccurate or incomplete, or to cancel or oppose their treatment for certain purposes, please submit a written request addressed to our Department of Personal Data at [email protected] or written notification to Mariano Escobedo No. 700 Col. Anzures México DF 11590 from Monday to Friday from 9:00 a.m. to 6:00 p.m. that contains the following information:
MEANS TO REVOKE CONSENT
At any time, you can revoke the consent granted to the Responsible to process your personal data by sending a written request to our Personal Data Department at [email protected] or by sending a written notification to Mariano Escobedo No. 700 Col. Anzures México DF 11590 from Monday to Friday from 9:00 a.m. to 6:00 p.m. clearly detailing the data with respect to which you revoke your consent.
PERSONAL DATA OF MINORS AND PERSONS WHO ARE IN A STATE OF INTERDICTION OR DISABILITY ESTABLISHED BY LAW
Some of the data we process includes personal data of minors, people who are in a state of interdiction or disability established by law. For the treatment of said data we require the consent of the parents or guardians. The exercise of the rights of Access, Rectification, Cancellation and Opposition can be carried out through the person exercising parental authority, guardianship or representation of the incapacitated person. The main purpose of processing the personal data of minors is, in addition to those indicated as general purposes, the provision of Club Travesuras services.
SECURITY MEASURES
The Data Controller recognizes the value of your personal data and has therefore implemented security measures that prevent its use for purposes other than those authorized, as well as its alteration, loss, theft or access by third parties. The measures include the use of specialized computer programs, staff training, and the adoption of internal data protection policies.
USE OF COOKIES
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow GRUPO REAL TURISMO, S.A. de C. V. to store and retrieve information about a user's browsing habits to personalize their experience on our websites and improve our functionalities.
The user can choose whether or not to accept cookies through settings in their browser, however, rejecting the use of cookies can cause problems with some of the site's functionalities. For more information on how to disable the use of cookies, you can visit the doubt section of your browser.
On our sites we use cookies to: Store the parameters of the reservation process. Keep sessions active. Analyze browsing habits preferences. Record the traffic coming from the redirection of other sites. Measure interactions with content. Determine the type of web application or website instance to display.
NOTICE OF CHANGES TO THE PRIVACY NOTICE
This Privacy Notice may be modified at any time to comply with legislative, jurisprudential, internal policy updates, new requirements for the provision of the Responsible's services or any other cause. In such case, the modifications will be available on our Internet pages caminoreal.com
ACCEPTANCE OF THE TERMS
If the owner uses the services, it means that he has read, understood and agreed to the terms set out above. If you are not, according to them, the owner must not provide any personal information, or use the services.
In case of any disagreement or complaint about the treatment of your personal data, you can contact the National Institute of Transparency, Access to Information and Protection of Personal Data.
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